Terms of Service

Eligibility

You must be at least the age of majority in your jurisdiction (or older if required) and able to enter into legally binding contracts to use the Service.

Registration

To access certain features, you may need to create an account, provide accurate and complete information, and maintain the security of your login credentials. You agree to notify us promptly of any breach of security or unauthorized use of your account.

Account Use

You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that are inactive, for misuse, or in violation of these Terms.

Services

SocioDive provides social media marketing services, analytics, growth strategies, engagement tools, and related services across social platforms (e.g. Instagram, YouTube, TikTok, Facebook, LinkedIn, X). (As described on our website.) (SocioDive)

Permitted Use

You agree to use the Service only for lawful purposes, consistent with all applicable laws and these Terms.

Prohibited Use

• Use the Service in a manner that violates intellectual property rights or privacy rights.
• Use the Service for spam, unsolicited messaging, automated bots in violation of platform policies, or other abusive behavior.
• Interfere with or disrupt the Service or servers, or bypass any measures used to prevent or restrict access.
• Impersonate any person or misrepresent your affiliation with any entity.
• Use the Service to promote illegal activities or for fraudulent purposes.
• Reverse engineer, decompile or disassemble parts of the Service (unless permitted by law).
• Sell, rent, sublicense, or otherwise transfer your rights in the Service (except as expressly authorized).
• Use the Service in a way that violates the terms of the social platforms with which we integrate.

Acceptable Content

You are solely responsible for the content you submit or use in connection with the Service. You agree not to upload or transmit content that is illegal, infringing, defamatory, obscene, harassing, or otherwise objectionable.

Fees

Certain features of the Service require payment of fees. You agree to pay all applicable fees in accordance with the pricing and terms presented to you. We may change our fees without any notice as described.

Billing

Payments may or may not be recurring (e.g. monthly or annual). You authorize us to charge your payment method for all amounts due.

Refunds

Refunds (if any) are granted at our discretion or as required by applicable law. Unless otherwise stated, payments are non-refundable. Read more Return & Refund Policy

Late or Failed Payments

If a payment is late or fails, we reserve the right to suspend or disable your access to paid features until the balance is resolved.

Price Changes

We may change the pricing or subscription fees for the Service, but will provide you with advance notice through display (e.g. via email or via the platform). Your continued use after such change constitutes acceptance.

Service Ownership

SocioDive and its licensors retain all rights, title, and interest in and to the Service, its technology, software, content, and all associated intellectual property rights. These Terms do not transfer ownership to you.

User Content License

By submitting content (e.g. social media posts, images, text, data) via the Service, you grant us a nonexclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and display that content in connection with providing the Service (e.g. to post, schedule, analyze). You retain all ownership rights in your content.

Feedback

If you provide suggestions or feedback, you grant us a perpetual, irrevocable license to use it without compensation or obligation.

Trademarks and Logos

You may not use our name, logos, or trademarks without prior written permission.

Third-Party Platforms

The Service may integrate with or depend on third-party platforms (e.g. Instagram, Facebook, etc.). Your use of the Service is subject also to those platforms’ terms, policies, and potential changes. You agree that disruptions or changes in third-party APIs or policies may affect performance of our Service, and we are not responsible for such changes.

Links & External Content

The Service may contain links to external websites or resources. We are not responsible for the content or practices of third parties.

No Guarantee

While we strive to deliver quality services, we do not guarantee specific results (e.g. follower growth, engagement metrics) as outcomes depend on many factors beyond our control.

Disclaimer

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, or security.

No Responsibility for User Conduct

We are not responsible for your conduct or content submitted through the Service, nor for how third parties may use or misuse your content.

Termination by You

You may stop using the Service at any time and close your account, subject to any outstanding payments.

Termination by Us

We may suspend, restrict, or terminate your account and access for any reason (e.g. violation of these Terms, nonpayment, abuse). We may do so immediately without liability.

Effect of Termination

Upon termination, your rights to access the Service will cease. We may delete or disable your account and content (subject to our data retention practices). You will remain liable for any amounts owed before termination, as well as for obligations that by their nature survive (e.g. indemnification, limitations).

Governing Law

These Terms are governed by the laws of [Jurisdiction, e.g. your state/province/country], without regard to conflict of law rules.

Dispute Resolution

Any dispute arising under these Terms will be resolved via [binding arbitration / court / mediation] as your region permits, located in [City, State/Province], unless otherwise required by law.

Class Action Waiver (optional)

To the extent allowed in your jurisdiction, you agree not to initiate or participate in any class, collective, or representative action related to the Service.